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RC Enterprises LLC

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Terms & Conditions

Making Payment 

We use Paypal for your convenience & security. PayPal securely processes all payments for Blue Note Woodworks LLC. Charges will appear on your credit card statement from PayPal with our company Blue Note Woodworks LLC, as well as on your invoice. You do not have to join or become a PayPal member, you may make your payment as a guest only if you prefer. All invoices will be emailed to you along with your confirmation number.

What Is PayPal?

PayPal is the safer, easier way to pay online. Pay with your credit card without exposing your credit card number to the merchant. Plus, speed through checkout whenever you shop online. Once your payment is complete, you will be emailed a receipt for this transaction.

Secure:

· Never expose your credit card number to the merchant.

· 100% protection against any unauthorized payments sent from your account.

· Every purchase confirmed with an email receipt.

Convenient:

· Speed through checkout whenever you shop online.

· Pay with your credit card, debit card, or bank account. Your choice.

· No need to retype your financial information.

Copyright © 2010 PayPal. All rights reserved.

International Orders

Please email our Customer Service Dept. (to confirm Shipping Costs) at CustomerService@BlueNoteWoodworks.com  with your shipping address, item  and quanity. (*Free shipping not available on international orders.)

Shipping

UPS Ground is standard shipping. Allow 7-10 business days for delivery. (*Free shipping is UPS Ground to the Lower 48 US States only & for items qualifying for Free Shipping only.) 

RC Enterprises LLC / BlueNoteWoodworks.com issues return authorization numbers for all approved returns, including service.

1. Notify our customer service department for an RA (Return Authorization), and further shipping instructions. Shipments without RA numbers clearly visible will be refused and returned. Customer is responsible for paying return shipping charges.

2. Place the original package inside another. Do not mark the original carton! Place the RA number on this outer carton.

3. Merchandise returned must be intact, with all accessories and manuals, and in original saleable condition.

4. Sorry there are no refunds. Merchandise returned for credit or exchange will be assessed a minimum 20% restocking fee depending on condition, with written notification made within 72 hours of purchase or receiving shipment.

5. Merchandise not in original unopened cartons, may not be returned. Items must not be damaged in anyway.

6. Orders will be reshipped at no additional charge if the error was caused by us. Double the freight charge will be collected for any undeliverable package due to customer error or absence.

Warranty 

RC ENTERPRISES LLC / BLUENOTEWOODWORKS.COM ITSELF GIVES NO WARRANTY, EXPRESSED OR IMPLIED, INCLUDING THOSE RELATING TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. All warranties are with the manufacturer.

Defective Merchandise 

All brands are to be serviced directly by the manufacturers or their service centers. The customer is responsible for all service related shipping costs.

Gift Certificates

Recipient Cancellations: Gift certificate recipients can cancel their gift certificate within 60 days of the purchase date and have funds refunded to the purchaser.

Refunds: Refunds on gift certificates that were purchased using a credit/debit card will have the face value credited to that credit/debit card. Refunds on gift certificates that were not purchased using a credit/debit card will be placed into the purchaser's PayPal account.

Expiration: Gift certificates do not have an expiration date.

Requirements: We reserve the right to refuse a transaction. We may require a confirmed address, which could require that a credit card and billing address be entered.

Price Guarantee

*We will Beat any Legitimate Price Quotes. Call or email us for details.