Frequently Asked Questions
What do you recommend for neck tonewoods?
We mostly use and recommend Domestic Eastern Rock Maple, it has a very definitive &
accurate sound, and it’s also very stable and easy to work with. We have also used
Mahogany, which is another instrument standard. We found Mahogany to be darker & deeper
sounding, but not quite as articulate as solid Maple. We also offer, if preferred, a 5 piece
laminated Mahogany Neck with a 3/4” wide Maple center strip outlined with 1/16” ebony,
which brightens up the darker sounding Mahogany or vice a versa with a 5 piece laminated
Maple to darken up the brighter sounding Maple. For Fingerboards, Ebony or Rosewood is a
natural choice. Rosewood is a little warmer, lighter & less dense than Ebony, which has a
tighter brighter sound and more enduring, both are an industry standard. And then we are
using Bone for Nuts, to enhance that warmth with a little brightness and strength. However,
if you prefer something else, we can do that also.
When choosing my Tonewood, can you email me photos of what you have in stock?
Yes, since we are a custom build-to-order shop, we like our customers to feel they are part
of the custom build process as much as possible. We not only email you photos of our
tonewoods to choose from, but also keep you photo posted as the build process takes
place.
You mentioned all your instruments are built to order, except your demo models,
how long does it take to build one, and are your demo models available?
Yes, all our instruments are “Custom Built to Order”. At the time an order is placed, it locks
in your price and locks in your place in the schedule. All completion dates are target dates
that are approximate and subject to unforeseen delays. Typical wait times are based on our
current schedule and project complexity which is about 6 months. We appreciate your
understanding and we will always strive to deliver as quickly as possible. And yes, our demo
models are available; please contact us for price & availability.
How do I go about placing an order & how much of a deposit do you need?
First of all , give us a call or email us. We will then send you a Customer Order Form to fill
out. Then give us a call back to discuss your custom options and/or questions. Then after
that, mail the Customer Order Form back to us with your enclosed check or money order for
a minimum deposit of 50% of the total, with the balance due within 15 days of completion
& prior to shipping. After receiving your instrument inspect it closely & notify us immediately
of any shipping damages and/or any defects you may find. Upon delivery, if the instrument
ordered is not satisfactory you have 3 days to contact us in regards to a return. All our
Instruments carry a limited lifetime warranty. We will always strive to build a quality all
American made Instrument, and will stand behind our instruments 100% and are here to
help with any issues our customers may have.
For Ordering or More Info. Please Contact Us
Blue Note Woodworks
Gold Hill, OR USA
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